A/B TESTING FOR PLUMBING WEBSITES. TEST EVERYTHING, ASSUME NOTHING.
A/B testing lets you figure out exactly what works on your plumbing website. Here's how to run simple tests that boost your conversions.
Dear Plumber,
Let me tell you about two plumbers. Same city. Same services. Same traffic to their websites.
Plumber A has a green "Call Now" button on his homepage.
Plumber B has an orange "Get Your Free Estimate" button.
Everything else is identical.
Plumber B gets 47% more clicks on that button.
Same website. Same visitors. One tiny difference. 47% more conversions.
That, my friend, is the power of A/B testing.
What Is A/B Testing?
It's simple. You create two versions of something on your website. Version A and Version B. Half your visitors see Version A. The other half sees Version B.
After enough visits, you look at the data and see which version performed better. More calls. More form submissions. More clicks.
Then you keep the winner and test something else.
It's not guessing. It's science. And it takes the opinion out of web design and replaces it with facts.
Because here's the thing. What YOU think looks good or sounds right on your website doesn't matter. What matters is what makes your VISITORS pick up the phone.
And sometimes those two things are very different.
shocking, I know
What Should You A/B Test?
You don't need to test everything at once. Start with the elements that have the biggest impact on conversions.
### 1. Your Headline
The headline is the first thing visitors read. It sets the tone for their entire experience.
Test variations like: - A: "Professional Plumbing Services in Austin" - B: "Burst Pipe at 2 AM? We'll Be There in 60 Minutes."
Version A is generic and forgettable. Version B speaks directly to a pain point with a specific promise. We'd bet on B, but that's why you test instead of assume.
### 2. Your CTA Button Text
"Call Now" vs. "Get Your Free Estimate" "Book Your Appointment" vs. "Schedule Your Free Inspection" "Contact Us" vs. "Talk to a Real Plumber Today"
The words on your button matter way more than you think. We've got a whole list of 17 CTA examples that actually work for plumbing websites. We've seen button text changes increase conversions by 20-40% by themselves.
### 3. Your CTA Button Color
This sounds silly. It's not. Color psychology is real, and certain colors create a sense of urgency or trust.
Orange and green buttons tend to outperform blue and gray buttons for service businesses. But test it. Your audience might be different.
### 4. Your Hero Image
Stock photo vs. real photo of your team. Photo of your team vs. photo of a completed job. Photo vs. no photo (just text and a CTA).
We've consistently found that real photos of real people outperform stock photos by 30%+ for plumbing websites. But again, test it.
### 5. Your Phone Number Placement
Phone number in the header only vs. phone number in header AND a floating mobile button. Phone number as text vs. phone number as a prominent button.
### 6. Social Proof Placement
Trust badges above the fold vs. below the fold. Star rating shown vs. not shown. Number of reviews displayed vs. not displayed.
### 7. Form Length
3-field form (name, phone, problem) vs. 5-field form (name, phone, email, address, problem).
Spoiler: shorter forms almost always win. But "almost always" isn't "always." And the difference might surprise you.
How to Run an A/B Test (The Easy Way)
You don't need to be a data scientist. Here's the simplest approach:
### Option 1: Google Optimize (Free... ish)
Google sunset the original Google Optimize, but there are free alternatives now. Tools like VWO's free tier or Convert.com's trial let you set up basic A/B tests without touching code.
### Option 2: WordPress Plugins
If you're on WordPress, plugins like Nelio A/B Testing or Thrive Optimize make it easy. You create two versions of a page, the plugin splits traffic between them, and it tells you which one won.
### Option 3: Manual Testing
The low-tech approach. Run Version A for 2 weeks. Switch to Version B for 2 weeks. Compare the results.
This isn't as scientifically rigorous as true split testing, but for a plumbing website getting a few hundred visitors per month, it works well enough to identify big wins.
### Option 4: Let Us Do It
Every website we build and manage includes ongoing A/B testing as part of our optimization process. We test, measure, improve. Repeat. Your site gets better every month. Learn more about our packages.
How Long Should You Run a Test?
This is where most people mess up. They run a test for 3 days, see one version is "winning," and declare victory.
You need statistical significance. You can track results with Google Analytics and Google Search Console. That usually means:
- At least 100 conversions total (between both versions)
- At least 2 weeks of data (to account for day-of-week variations)
- A confidence level of 95% or higher
For a plumbing website getting 300 to 500 visitors per month, a typical test should run for 3 to 4 weeks. Sometimes longer.
Be patient. A premature decision is worse than no test at all.
Real Results From Real Tests
Here are actual A/B tests we've run for plumbing clients:
### Test: Headline Change - A: "Your Trusted Local Plumber" - B: "Same-Day Plumbing Service. No Overtime Charges." - Result: Version B increased calls by 31%
### Test: CTA Button Color - A: Blue button ("Call Now") - B: Orange button ("Call Now") - Result: Orange button got 22% more clicks
### Test: Hero Section Photo - A: Stock photo of a bathroom - B: Real photo of the plumber and his team - Result: Real photo increased form submissions by 41%
### Test: Form Fields - A: 5 fields (name, email, phone, address, message) - B: 3 fields (name, phone, what's the problem?) - Result: 3-field form got 58% more submissions
These are real numbers. From real plumbing websites. The changes themselves took minutes to implement. The results were worth thousands in additional revenue.
The Mindset Shift
Most plumbers (and honestly, most small business owners) treat their website as a "set it and forget it" thing. Build it once, done forever.
That's like tuning your van once and never checking it again.
Your website should be a living thing. Constantly tested. Constantly improved. Every month, it should convert a little better than the month before.
The best plumbing websites we manage have been through dozens of A/B tests over the years. Each test makes a small improvement. Those small improvements compound into massive gains.
A 10% improvement from a headline test. Plus 15% from a button change. Plus 20% from a form redesign. Stack them up and you're looking at a site that converts 2 to 3 times better than it did originally.
Same traffic. Same budget. 2 to 3x more leads. That's the power of testing.
Don't Have Time for This?
Yeah, I get it. You'd rather be under a house fixing pipes than staring at conversion data.
Good news. That's literally what we do.
Every website we manage gets regular A/B testing and optimization. We find what works, kill what doesn't, and your lead volume goes up month after month.
Get your free website audit and we'll identify the top 3 things worth testing on your current site. No charge.
Or check out our pricing for a fully managed website that gets smarter every month.
P.S. Here's a free one. Go look at the main CTA button on your homepage right now. Whatever it says, whatever color it is... there's almost certainly a better version. You just haven't found it yet because you haven't tested it. That one button could be worth an extra 5 to 10 calls per month. For the cost of changing two words. Let's find your better version.